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PATH Reliability Expert
Troubleshooter (formerly P.A.M.) is a powerful software tool that looks deep
inside your business applications to spot potential problems before they result
in business disasters. Using advanced pattern recognition technology,
Troubleshooter goes to work instantly to uncover even the most
difficult-to-find performance and availability problems. The product
anticipates failures by intelligently detecting deviations from normal software
behavior patterns.
Unlike competitive products, Troubleshooter does not
require any application domain knowledge, configuration, or developer
resources. It's an ideal solution for troubleshooting third-party applications.
By reducing the frequency, severity, and associated costs of application
failure, Troubleshooter dramatically increases customer satisfaction while
lowering your total cost of ownership.
With Troubleshooter, you can
quickly and easily uncover and identify the root cause of even the most
difficult-to-find software bugs in executing code. All it takes is three simple
steps:
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Zoom in on the exact time of the event. |
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Select the application that caused the
anomaly. |
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Determine the root cause. |
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| Troubleshooter capabilities: |
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Uses pattern recognition to quickly find business
application performance problems, including third-party applications. |
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Provides application performance optimization
information to improve application response time. |
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Provides detailed visibility down to the method
call. |
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Understands time-of-day and time-of-week. |
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Heuristically learns the application and its
environment and improves with time. |
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Eliminates the need for expensive, hard-to-find
application domain knowledge and developer resources. |
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Uses less than 1% of system resources*. |
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Provides a real-time graphical view of
application behavior with various degrees of granularity. |
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Tracks time-sensitive events and performance
patterns. |
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Provides profiler-like accuracy for performance
bottlenecks, memory leaks or high CPU consumption with very low overhead. |
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Automates remedial actions based on user
instructions. |
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Provides troubleshooting functionality anywhere
in the application lifecycle, from development, to QA, to production
environments. |
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Tracks response times for every Web-based inbound
request. |
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| *Depends upon
hardware and software configuration |
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PATH RELIABILITY EXPERT
TROUBLESHOOTER
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| System requirements |
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| Central Server
(stand-alone server) |
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Processor: Intel x86 |
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Memory: 1024 MB (minimum recommended) |
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Disk Space: 300 MB (not including database) |
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Operating System:
Windows 2000, 2003, XP
Pro |
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Database: MS SQL Server |
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Browser: IE 5, 5.5, 6 |
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| User Desktop
Applications |
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Supported Platforms: Windows 2000 Pro, XP
Pro |
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Supported JVMs: Sun 1.3.x, 1.4, 1.4.1, 1.4.2,
5.0 |
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Disk Space: 35 MB |
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| Client Application Agent
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Supported Platforms: x86; Linux; SUN Sparc |
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Application Servers:
Web Logic, WebSphere,
jBoss, Tomcat, Resin |
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Supported JVMs:
Sun 1.3.x, 1.4.x, 5.0; IBM
1.3.x, 1.4.x; JRocket |
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Web Servers: SAP NetWeaver Portal,
Apache Web Server, Microsoft Internet Information Services (IIS) Web
Server |
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Disk Space: 50 MB |
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